We’re dedicated to delivering world-class services, from fully bespoke roaming solutions to unrivaled 24/7 customer support.

Being a key player in the bespoke roaming solutions arena over the years, we have always and will continue to place our customers and partners at the heart of our organisation.

Today, we are a trusted provider to many of the travel industry’s most influential organisations.

Frequently Asked Questions

We have updated our Terms of use and Privacy Policy

Freeroam is committed to help you roam Voice and Data at low costs, on your trips in an easy and efficient way. As a result of EU and Anti Terrorism Legislation we have to collect basic personal data required to have you properly registrated. Although we do not sell or trade any personal data and in support of upcoming changes to EU data protection law, we have updated our Privacy Policy and Terms of use.

Here's a quick summary of the updates:

User-friendly language.
We have tried to be as clear and transparent as possible, and our new Privacy Policy and actions taken reflect the new laws about data collection and processing.

How we treat your personal data.
You will find answers to what personal data we collect when you Login into your account on www. freeroem.com, why we need it, how we protect it, and how you can remove it.

More control over your information.
We make it easy for you to control the information you provide us. Our policy explains how you can make choices about your information, and how we keep your information secure. 

You can review the updated Privacy Policy and Terms of use on the left handside of evey page of the www. freeroam.com website. These updates go into effect on 25 May 2018. By continuing to subscribe and interact with Freeroam products after this date, you agree to our updated Privacy Policy and Terms of use. For more information you can mail to our Support Department or reach out to us using the Contact information sheet on www.freeroam.com.

We hope these changes will make it more transparant for you why request and how we treat your data while you travel and communicate in a secure and safe environment. Thanks for being part of our community!

The Freeroam Team

Did you create your account before 1-11-2017? Then you are still active on our older platform. Please follow this link to login to your account.

Would you like access to our new portal? Please contact us and we'll send you a new SIM card for free!

After activation of your SIM card, you will receive a phone number within a minute or so.

Your serial number is printed on the SIM card. It's basically the barcode of the card.